The tub’s heated seat can get stuck in the “on” position
of ConsumerAffairs
Oliver Fiberglass Products of Hohenwald, Tenn., and NuWhirl Systems of Corona, Calif., are recalling about 6,400 Safe Step walk-in tubs.
The tub’s heated seat can get stuck in the “on” position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
There have been 11 reports of the empty tub’s heated seat getting stuck in the “on” position, including 1 report of the seat overheating and becoming hot to the touch. No injuries have been reported.
This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS.
The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.
The tubs, manufactured in the U.S., were sold at CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe Step of Minnesota, Burnsville, Minn.; Safe Step of Nevada, Las Vegas, Nev.; Safe Step Tubs Northwest, Tukwila, Wash., and Safe Step Walk-In Tub Co., Nashville, Tenn. from January 2014, through September 2014, for between $12,000 and $15,000.
Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Consumers may contact Oliver Fiberglass toll-free at (888) 492-9423 any time.