The products may be contaminated with Staphylococcus enterotoxin
February 3, 2015Aloha, Inc. is recalling all packages of Premium Protein powder in chocolate and vanilla blends.
The products maybe contaminated with Staphylococcus enterotoxin.
The company has received 17 complaints from customers who have reported transient gastrointestinal symptoms consistent with staphylococcal food poisoning.
The recalled products were distributed nationwide from November 2014, through January 2015, directly to consumers through online sales and in New York through a very limited number of retail stores.
The product is packaged and sold in both 14-serving sized steel tins and single-serving sized pouches. The single serving pouches may be in kits that contain other products not affected by the recall.
Aloha has already notified customers via direct e-mail correspondence and created a dedicated website regarding the voluntary recall. In addition, Aloha is offering 24/7 customer support through Monday, February 2nd and then will resume regular customer support hours (Monday - Friday 10am-9pm EST).
Customers who purchased Aloha's Premium Protein products should discontinue use and complete the refund form found online at Aloharecall.com.