The computers’ lithium-ion batteries can overheat
of ConsumerAffairs
Sony Electronics of San Diego, Calif., is recalling about about 680 VAIO Flip PC laptops.
The computers’ lithium-ion batteries can overheat, posing fire and burn hazards.
The company says it is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported.
This recall includes Sony’s VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard.
The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.
The computers, manufactured in China, were sold at Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.
Consumers should immediately stop using the recalled personal computer, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer’s purchase price.
Consumers may contact Sony toll-free at (866)702-7669 anytime.