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Roland recalls digital pianos

The instrument poses an electrical shock hazard

June 27, 2014
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Roland Corporation U.S., of Los Angeles is recalling about 640 electronic digital pianos.

The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.

The company has received one report of a consumer connecting the power cord to an XLR output jack. No injuries have been reported.

This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center.

Pianos within the following serial number ranges are being recalled:

  • Z6D0015 to Z6D0019
  • Z7D0174 to Z7D0423
  • Z8D1 056 to Z8D1255
  • Z9D2131 to Z9D2333

The pianos, manufactured in Japan and Indonesia, were sold at American Musical Supply Inc., Cascio Interstate, Full Compass Systems Ltd, Guitar Center Inc., Kraft Keyboard Center, Musicians Friend Inc., Sam Ash Inc., and Sweetwater Sound Inc. stores nationwide from January 2014, to April 2014, for about $3,000.

Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.

Consumers may contact Roland Corporation toll-free at (877) 339-5492 from 8:30 a.m. to 5 p.m. PT Monday through Friday or by email at rd800update@rolandus.com.


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