The device has an issue with its low battery warning system
of ConsumerAffairs
Linear LLC of Carlsbad, Calif., is expanding its recall of personal emergency reporting system (PERS) transmitters to a total of 175,000 devices. The company recalled 48,000 devices in December 2013.
The batteries used in the transmitters can fail to emit a low battery warning, leading the user to believe the transmitter is functioning and not generate a warning.
The company has received one report of a transmitter that failed to operate. No injuries have been reported.
The recalled transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip.
The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products.
The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.
The transmitters, manufactured in China, were sold at independent PERS distributors and dealers nationwide from June 2008, through July 2011, for about $45.
Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.
Consumers may contact Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday.