Users can develop allergic reactions, resulting in redness, rashes or blistering
March 12, 2014Fitbit of San Francisco, Calif., is recalling more than 1 million wireless activity-tracking wristbands in the U.S. and Canada.
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering, as reported by ConsumerAffairs in February.
This recall involves Fitbit Force wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
The wristbands, manufactured in China. Were sold at AT&T, Apple Stores, Best Buy, Brookstone, Dick’s Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013, to February 2014, for about $130.
To receive a full refund, consumers should contact Fitbit, toll-free at (888) 656-6381 from 8 a.m. to 8 p.m. ET daily.