The trim around the fireplaces can leak hot exhaust air
of ConsumerAffairs
Miles Industries of Canada is recalling about 2,900 Valor H5 gas fireplaces sold in the U.S. and Canada.
The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
The company has received one report of mantle charring. No injuries have been reported.
This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas.
The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. A mesh barrier screen is installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct.
The model number and serial number are printed on a rating sheet behind the trim.
Model Number | Product Name | Serial Number Range |
1100 Natural Gas | Valor H5 Gas Fireplace | 1100N10000 1100N12173 |
1100 Propane Gas | Valor H5 Gas Fireplace | 1100P20000 1100P21132 |
1150 Natural Gas | Valor H5 Gas Fireplace | 1150N10000 1150N11448 |
1150 Propane Gas | Valor H5 Gas Fireplace | 1150P20000 1150P20822 |
The fireplaces, manufactured in Canada, were sold at Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014, through March 2018, for about $5,500.
What to do
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
Consumers may contact Miles Industries toll-free at (866) 420-3360 from 7 a.m. to 4:30 p.m. (PT) Monday through Friday, by email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on H5 Recall Notice for more information.