dormakaba USA recalls Stanley Commercial hardware locksets

The lockset can fail to open, posing an entrapment hazard

By James Limbach of ConsumerAffairs

dormakaba USA of Indianapolis, Ind., is recalling about 14,300 door locksets sold in the U.S. and Canada.

The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.

The firm has received eight reports of lockset latch failures. No injuries have been reported.

This recall involves Stanley Commercial Hardwares grade 1 mortise lever lock QMS/QME 100 Series.

The recalled locksets have Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome or Satin Chrome finish. They were sold in 15 different functions or models that can be identified by the three digit number following the QMS/QME series, which is located on the mortise case that is installed in the door cavity.

Only mortise locksets with the following model/series numbers are included in the recall:

The locksets, manufactured in Taiwan, were sold at Newport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com from December 2013, through June 2018, for between about $450 and $650.

What to do

Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.

Consumers may contact dormakaba USA toll-free at (855) 885-1296 from 8 a.m. to 5 p.m. (ET) Monday through Friday or www.stanleyhardwarefordoors.com and click on Products for more information.