The charging base may overheat
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Water Pik is recalling 3,800 Sonic-Fusion flossing toothbrushes.
The charging base may overheat with localized melting and sparking, possibly causing fire, shock or burns.
The company has received consumer reports of product malfunctioning in the U.S.
The following models have been recalled:
| Name of Product | Model | Serial/Lot Numbers |
|---|---|---|
| Sonic-Fusion | SF-01 | SF01 17 06 01 through SF01 18 06 28 |
| Sonic-Fusion | SF-02 | SF02 17 06 01 through SF02 18 06 28 |
The recalled product distributed between June 2017, and June 2018, throughout the U.S., and in Canada, and limited to professional educators, key opinion leaders, trade show customers and limited direct online sales.
What to do
Customers who have the recalled product should stop using it, immediately, unplug it, and return it to Water Pik.
Consumers with questions or who want to receive a product return kit may contact the company at (800) 674-7718 from 7:00 a.m. 5:00 p.m. (MDT) Monday through Friday, or by email at SonicFusion-Return@Waterpik.com.
