The video monitors batteries can overheat, swell and expand
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Lorex Technology is recalling about 26,300 video monitors sold in the U.S. and Canada.
The video monitors batteries can overheat, swell and expand and cause the battery cover to open or come off and expose hot batteries, posing a burn hazard to consumers.
The firm has received 328 reports of the monitor battery overheating and/or expanding. No injuries have been reported.
This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems.
The video monitors are black and were sold in two sizes: 7 inches wide by 5 inches tall, and 9 inches wide by 6 inches tall. The video monitors contain a blue lithium polymer battery. LOREX is printed on the top left of the monitor screen.
The model and serial numbers are printed on the top or on the back panel of the monitors. Only monitors with the following model and serial numbers are included in the recall.
Model Numbers | Monitor Size | Serial Number Ranges |
LW2751 | 7 inch | WA01140315501-WA01140319000 WA02140417501-WA02140419000 WA0314050251-WA0314051250 WA0314060001-WA0314061500 WA03140627347-WA03140629346 WA03141222601-WA03141223169 WA04141223170-WA04141223350 |
LW2752 | 7 inch | WA01140422265-WA01140423264 WA0214065501-WA0214066500 WA02140629347-WA02140630346 WA03141121501-WA03141122000 |
LW2962H | 9 inch | WA01140329001-WA01140332400 WA02140419001-WA021404220500 WA02140422001-WA02140422100 WA0314051251-W0314053250 WA0314061501-WA0314061618 WA0414061619-WA0414063000 WA04140623347-WA04140625346 WA0514112501-WA0514114000 WA05141122501-WA05141125000 |
The monitors, manufactured in China, were sold at Best Buy stores nationwide and online at www.lorextechnology.com and other websites from April 2014, through March 2017, in bundles for between $150 and $330.
What to do
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
Consumers may contact Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. (ET) Monday through Friday or online at www.lorextechnology.com and click on Product Recalls for more information.