An unfastened screw can damage the battery causing ovearheating
of ConsumerAffairs
Lenovo Inc., of Morrisville, N.C., is recalling about 83,500 ThinkPad X1 Carbon laptops (5th Generation) sold in the U.S. and Canada.
An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
There have been no reports of overheating in the U.S.
This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops sold in silver and black. The product name 5th Generation Lenovo ThinkPad X1 Carbon, the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop.
Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
The laptops, manufactured in China, were sold at Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016, through November 2017, for between $1,100 and $2,600.
What to do
Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Consumers may contact Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, an authorized Warranty Services Provider or online at www.lenovo.com and click on Products and Services to access the recall section.