John Deere recalls Crossover Gator utility vehicles

The steering shaft can separate from the steering rack assembly

By James Limbach of ConsumerAffairs

Deere & Company of Moline, Ill., is recalling about 68,300 John Deere Crossover Gator utility vehicles.

The steering shaft can separate from the steering rack assembly and result in a loss of vehicle steering control, posing a crash hazard.

The firm has received nine reports of steering loss. No injuries have been reported.

This recall involves John Deere models XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles equipped with power steering.

The model number and John Deere are printed on the side of the vehicle. The serial number begins with 1M0825 or 1M0855 and is located on the passenger side of the frame under the cargo box. The vehicles have seating for two or four passengers.

The following serial number ranges are affected:

The utility vehicles, manufactured in the U.S., were sold at John Deere dealers nationwide from March 2012, through November 2017, for between $13,400 and $16,100.

What to do

Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly.

Consumers may contact Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. (ET) Monday through Friday and Saturday from 9 a.m. to 3 p.m. (ET) or online at www.deere.com and select Product Recall Information on the drop-down menu under Parts & Service for more information.