The power supply units can degrade and corrode over time
of ConsumerAffairs
Zebra Technologies of Lincolnshire, Ill., is recalling about 166,000 power supply units for Zebra brand thermal printers.
The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels.
The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers:
Printer Model | Zebra Power Supply Unit Part Number | Power Supply Unit Type |
GK420d | 808099-001 | 70W Brick |
GK420t | 808099-001 | 70W Brick |
GX420d | 808101-001 | 100W Brick |
GX420t | 808101-001 | 100W Brick |
GX430d | 808101-001 | 100W Brick |
GX430t | 808101-001 | 100W Brick |
GT800 | 808099-001 | 70W Brick |
GT810 | 808099-001 | 70W Brick |
GT820 | 808099-001 | 70W Brick |
GT830 | 808099-001 | 70W Brick |
HC100 | 808099-003 | 70W Brick (Medical Brick) |
P1XX | 808099-002 | 70W Brick |
ZXP3 | 808101-001 | 100W Brick |
The power supply units, manufactured in China, were sold via direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010, through June 2012, for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.
What to do
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
Consumers may contact Zebra at 800-658-3795 any time Monday through Friday, by email at PSUrecall@zebra.com or online at www.zebra.com and click on Power Supply Recall for more information.