Internal arcing during use can ignite an internal plastic component
of ConsumerAffairs
Whirlpool Corporation of Benton Harbor, Mich., is recalling about 15,200 Whirlpool brand microwave hood combinations.
Internal arcing during use can ignite an internal plastic component, posing a fire hazard.
The company has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor.
This recall involves Whirlpool brand microwave hood combinations. The microwave ovens were sold in stainless steel, black and white. Model numbers and serial numbers are located on the inside of the unit, above the oven cavity on the left hand side.
The following model and serial numbers are included in the recall:
Model Numbers | Serial Numbers |
WMH53520CS | TR33500000 to TR34899999 |
WMH53520CW | TR33500000 to TR34899999 |
WMH53520CB | TR33500000 to TR34899999 |
WMH53520CE | TR33500000 to TR34899999 |
WMH53520CH | TR33500000 to TR34899999 |
WMH73521CS | TR33500000 to TR34899999 |
WMH73521CW | TR33500000 to TR34899999 |
WMH73521CB | TR33500000 to TR34899999 |
WMH73521CE | TR33500000 to TR34899999 |
WMH73521CH | TR33500000 to TR34899999 |
A complete list of model and serial numbers included in this recall is posted on the firm’s website at http://repair.whirlpoolcorp.com.
The microwaves, manufactured in China, were sold at Best Buy, HH Gregg, Lowes, Sears and other home improvement, home appliance and retail stores and by homebuilders nationwide from January 2014, through April 2016, for between $370 and $470.
What to do
Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.
Consumers may contact Whirlpool Corporation at 800-990-6254 from 8 a.m. to 8 p.m. (ET) Monday through Friday, or online at www.whirlpool.com and click on “Product Recall” for more information.