Mold spores were found on the headsets
of ConsumerAffairs
Turtle Beach Corporation of San Diego, Calif., is recalling about 59,500 sets of Ear Force XO FOUR Stealth gaming headsets.
Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
The company has received six reports of mold on the headsets. No injuries have been reported.
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter.
Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
The headsets, manufactured in China, were sold at Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015, to September 2015, for about $100.
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
Consumers may contact urtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. (ET) Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.